Introduction
Welcome to WHATSY (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our application and services available at https://app.whatsy.io and https://whatsy.io.
By using WHATSY, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information
We may collect the following information when you register or use our services:
– Name
– Email address
– Phone number
– Business name
– IP address
– Browser type and device information
Google User Data (Important Disclosure)
Google APIs Used
WHATSY integrates with Google Sheets API to allow users to automatically store and manage customer chat data inside their own Google Sheets.
Data Accessed from Google
With the user’s explicit consent, WHATSY may access the following Google user data:
– Google account email address (for authentication purposes)
– Google Sheets files created or selected by the user
– Spreadsheet content (rows and columns added by the user)
WHATSY does not access any other Google services outside what is required for this feature.
How We Use Google User Data
Google user data is used only to:
– Automatically save chat data into Google Sheets selected by the user
– Update or append rows based on user actions inside the WHATSY platform
– Enable users to view and manage their own customer data
This data is used strictly for user-facing features and only when initiated by the user.
Data Storage and Retention
WHATSY does not permanently store Google Sheets content on its own servers.
Data is processed temporarily to complete the requested action.
Google user data is retained only as long as necessary to provide the requested service.
Data Sharing
We do not:
– Sell Google user data
– Share Google user data with third parties
– Use Google user data for advertising purposes
– Use Google user data to train AI or machine learning models
All data usage complies with the Google API Services User Data Policy, including the Limited Use requirements.
User Control & Revoking Access
Users can:
– Revoke WHATSY’s access to their Google account at any time via Google Account Permissions
– Request deletion of their data by contacting us
Once access is revoked, WHATSY will no longer be able to access Google user data.
Cookies
We use cookies to:
– Maintain user sessions
– Improve security
– Analyze platform usage
Users may disable cookies through their browser settings.
Data Security
We implement industry-standard security measures including:
– Encrypted data transmission (HTTPS)
– Restricted internal access
– Regular security audits
While we strive to protect user data, no system can be guaranteed 100% secure.
User Rights
Users have the right to:
– Access their personal data
– Request correction or deletion
– Withdraw consent at any time
Requests can be made via the contact details below.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions about this Privacy Policy or your data:
Email: admin@whatsy.io
Website: https://whatsy.io